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Leadership is an interactive
conversation that pulls people
toward becoming comfortable with the language of personal
responsibility and commitment. Here are 5 principles that
guide these respectful conversations:
1. When peers connect change happens.
Effective coaching can happen on the dance floor of conversation.
2. It's OK to begin a conversation by confronting the
person with questions that seem awkward but set the stage
for a respectful exchange.
Why waste time on small talk?
Just ask to-the-point information-seeking questions, like: 'What
are you here for? How do you want to spend our time together?'
3. Conversations are not meant to be structured.
Be open to conversations that you are unprepared for and focused on the
interests of the other person (not your purpose).
4. Don't get pulled into solving problems that may not
to the other person.
Allow time for the person to get to
really important. Provide spaces where they can express
their doubts and fears by being a thoughtful listener--without
taking on the responsibility to fix or debate the issue. After all,
you have invited the person to talk about what matters to her or
him, not you, so allow time for the articulation of those thoughts
5. Personal transformation happens when the right
get asked--not by providing answers.
When you focus on the solution, you are trying to sell the person
something. When you allow people to answer their own questions,
they discover what they were not aware of---and what is needed to
move forward. Personal transformation leads corporate transformation--one
person at a time.
Copyright © John G. Agno 2014.
About the Author:
John G. Agno, Certified Executive and Business Coach
Signature, Inc., Ann Arbor, MI 48106-2086
Telephone: 734.426.2000 (US Eastern Time Zone)