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FIRE
YOUR INNER BRAT!
By Pauline
Wallin, Ph.D
Author, Taming Your
Inner Brat: A Guide for
Transforming Self-defeating Behavior
Who runs your business -- you
or your inner brat?
Everyone has an inner brat. It's the part of us that's still a
2-year-old.
It gets furious at the slightest inconvenience. It feels
entitled to
get what it wants when it wants, and it whines and
complains
when things don't go its way.
Chances are this describes at least one of your clients or
employees.
Its always easier to spot someone else's inner brat than your
own.
But take a moment now to reflect on yourself and answer the
following questions:
- Do you frequently complain
that something isn't fair?
- Do you get angry at least once
a day?
- Do you hate at least one
client or employee?
- Are you convinced that the
government, the economy or the
competition is responsible for the lack of growth in your
business?
- Have you made bad decisions
because you were upset?
- Are you a spreader of
gossip?
- Do you frequently forget to
follow through on things or
return phone calls?
If you answered yes to any of
these questions, then your inner
brat is your close business partner, like it or not. Your inner
brat
not only makes you miserable, it can also undermine the
success
of your business.
Research has shown that while some jobs are more stressful
than
others, your level of satisfaction and success have more to do
with
your attitude than with the work itself.
For example, consider two business owners, Arthur and Betsy.
They
both recently left their employers and are each struggling to
build their
own consulting businesses. Arthur complains, "I made 20 phone
calls
last week, and still haven't landed an appointment to talk to
anyone
about how I can serve their needs. Going to work every day is
like
banging my head against the wall. The economy sucks.
Nobody's
buying."
On the other hand, Betsy, who is in a similar position with her
business
looks at it this way: OK, I made 20 phone calls last week, which
was my goal. That's the good news. Unfortunately it hasn't
materialized into
any solid business yet, but Don in the purchasing department
at
Widgets, Inc. invited me to call him back in a month. That gives
me a
few weeks to do my homework on Widgets and make a more
convincing
presentation.
THE KEY IS CHANGING PERSPECTIVE
You can see from this example that how much you enjoy your work
is a
function of how you view things. It makes no difference whether
you
work inside or outside, at a desk or behind a counter; or
whether you
wear jeans or suits. If you focus on the negative you will never
enjoy
your business, no matter how much money you make.
Arthur in the above example has a strong inner brat. He
complains and
finds fault. He perceives himself as a victim. Not only will his
inner brat
make him irritable and gloomy; it will adversely affect his
interpersonal
style, making it even more difficult to negotiate contracts.
This in turn
will make him feel even more like a failure.
Betsy is more positive about her business, but at the same time
she is
also realistic. She's aware of the difficulty in getting
contracts, but
instead of dwelling on what's wrong with the economy or anything
else,
she looks for opportunities to improve her skills. This keeps
her focused
on solutions and helps her project a positive manner with
potential
clients.
No one is cheerful one hundred percent of the time. But people
who
don't let their inner brats whine and complain suffer less
stress, have
fewer physical ailments and are more optimistic about the
future.
There are many things you cannot control in business. For
example, you
have no control over interest rates or your clients'
personalities. If
clients or potential clients are argumentative or resistant,
maybe they
have a problem with their inner brats. But you don't have to let
their
inner brats push your buttons and unleash your own inner
brat.
HERE'S WHAT TO DO
Some aspects of running your business may be unpredictable
or
unpleasant. But even then, you can view them in a different
way:
- Think of difficulties as a
challenge rather than as a threat.
Maybe you need to adopt the old sports aphorism as your
personal motto: "When the going gets tough, the tough
get going."
- Take advantage of slow times
to write thank-you notes
to potential prospects with whom you've communicated
on the phone or in email.
- When things are hectic or
overwhelming, look for opportunities
to praise employees for pulling together as a team.
- When you have to work with
difficult people pretend you're
watching a movie of them, and you're the director trying to
decide what to do next. This will help you stay emotionally
detached from their quirks, and you'll be calmer and in
control.
- Be aware of your inner brat's
whining and complaining, which
can undermine your success. Fire your inner brat. It has no
place in your business!
About the Author:
Pauline Wallin, Ph.D. is a psychologist in Camp Hill, PA,
and author of
"Taming Your Inner Brat: A Guide for Transforming
Self-defeating Behavior"
(Beyond Words Publishing, 2001) Visit
https://www.drwallin.com for more information, and subscribe to her free, monthly Inner Brat Newsletter.
Copyright Pauline Wallin, Ph.D. 2019. All rights reserved.
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